Regional Service Technician

ELEVATE OUTDOOR COLLECTIVE

Multiple Locations

0 year(s)
Full-Time
N/A
Job Description
Who We Are


Elevate Outdoor Collective is an alliance of iconic outdoor and winter sports brands with a specialized focus on skiing, snowboarding and snowshoeing. With each unique brand maintaining its own individual points of view and driving independent innovation, the Collective is fueled with the strength of world-class development facilities and engineers, global distribution channels and committed outdoor lifestyle enthusiasts and experts. Our brands include K2 Skis, K2 Snowboards, Marker, Dalbello, Völkl, RIDE Snowboards, LINE Skis, Backcountry Access, Atlas Snow Shoe Co., Tubbs Snowshoes, Madshus and K2 Skates.


 


With an international portfolio of world-renowned brands recognized as trailblazers in innovation, performance and, most importantly, fun times by active lifestyle enthusiasts across the globe, Elevate Outdoor Collective will continue its mission to progress the culture of each and every outdoor endeavor it represents. As “One Team” backed by world-class development facilities and product engineers, incredibly talented athletes and ambassadors and a top-notch crew of employees who live and breathe the outdoor active lifestyle, Elevate Outdoor Collective is eager to take things to the next level.


 


Position Overview


Marker Dalbello Volkl Regional Service Technician job duties are to help the are to help the MDV team promote and grow our leading equipment brands in both business-to-business and consumer environments. A Service Technician can talk to all skiers and retailers and guide them through every product question: product selection, service, repair, tuning and boot fitting. This position will play an integral part to our consumer experience and support both sales and operations through effective communication and top-level service. As an employee of Marker Dalbello Völkl, they will show a passion for the sport in all its forms and report to the Director of Promotions. This is a full-time position with a 40-hour work week schedule that can vary weekly. Travel within each


territory and across the United States is required. This position is based in our New Hampshire


facilities in the Upper Valley.


 


Responsibilities


Represent the brand with the highest level of professionalism while providing best in class service

Maintain an in-depth technical knowledge of the entire MDV product line

Continuously learn and share knowledge about new products

Provide knowledgeable answers to consumer questions and requests in a professional and positive manner

Work with internal departments (Product, Marketing and Sales) to answer questions from consumers

Maintain a good relationships and clear communication with all consumers

Support MDV retailers as a product consultant with technical knowledge and expertise

Management of significant MDV assets including vehicle, demo products and promotional equipment

Represent MDV at industry events

 


Minimum Qualifications


 


Strong background in alpine skiing

Excellent written and verbal communication skills

High level of organizational skills, attention to detail and financial management

Team player with great attitude, enthusiasm and strong work ethic

Energy, passion and enthusiasm for outdoor skiing and increasing their knowledge of the industry

Self-motivated and able to work independently and problem solve

Advance Windows/Microsoft Office skills, specifically Excel

Clean driving record

 


Preferred Qualifications


Experience in high performance ski tuning and boot fitting

 


 


Physical Requirements


Ability to sit for long periods of time

Ability to enter data for long periods of time

Ability to sit in front of computer for long periods of time

May be required to lift 15-50 pounds occasionally

 


Elevate Outdoor Collective and its subsidiaries is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. View the EEO is the Law poster here http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf.