Tracey Leitelt-Castro


An agile, senior change leader with over a decade of experience in delivering a wide range of initiatives, with an emphasis on process improvement and technology solutions across financial sectors

Key Capabilities and Experience:
*Project Management – Demonstrates aptitude to deliver a wide range of projects and often multiple concurrent projects that satisfies business strategies and needs
*Stakeholder Management – Proven ability to manage and communicate with stakeholders from executive management staff, via presentations and general communication sessions
*Coaching/People Development – Proven capabilities to on-board, organize, coach, motivate and mentor team members at different tier levels to integrate them into the business and ensure they deliver quality results
*Quality Assurance –Establishes processes and procedures in alignment with “followed and proven” methodologies to ensure the quality of the change products being delivered
*Vendor Management – Demonstrates responsibilities for managing varying vendors in alignment to their responsibilities as outlined in the contract and statement of work, including ensuring quality and timeliness of delivery
*Relationship Building – Exercises excellent relationship-building skills utilizing written and verbal communication with both internal and external clients at all levels including Senior Executives
*Communication – Proven experience as an effective leader and communicator with passion to identify and drive for continuous process improvements
*Risk Management – Demonstrates aptitude in identifying and remediating risk with control plans for monitoring
*Process Excellence - Certified Green Belt with Design for Six Sigma