infinite sumlin

• Involved in the hiring of staff, organising training and the induction process • Organising of staff rotas, working out staff hours and fair distribution of hours • Providing excellent product knowledge to staff and customers • Ensuring targets were met and recorded daily • Ordering of items and keeping up to date with new products and the appropriate promotion of such goods • Basic HR duties, dealing with staff leave; maternity cover; recruitment processes • Successfully calculating sales and budgets • Experienced in resolving customer enquiries and complaints • Resolving staff issues